Manager of Quality Assurance

JOB SUMMARY:
A Manager of Quality Assurance is responsible for monitoring and ensuring high-quality standards in production, inspecting processes and outputs, and supervising staff. They analyze data, communicate with external officers, and maintain records.
MAIN TASKS / RESPONSIBILITIES:
• Monitor all operations that affect quality. Define and do filing documents, manufacturing procedures to ensure consistent product quality.
• Facilitate proactive solutions by collecting and analyzing quality data Review current standards and policies
• Establish and maintain quality specifications for all raw and finished goods.
• Establish and maintain Quality Management System Manuals. Perform root cause analysis and develop robust preventive measures.
• Work closely with the Operations team to facilitate consistency in product quality. Ensure products consistently meets or exceeds performance criteria.
• Identify opportunities to improve product and process quality, consistency, and performance.
• Establish continuous improvement initiatives for quality department and personnel.
• Supervise and guide inspectors, technicians and other staff. Assure the reliability and consistency of production by checking processes and final output
• Establish procedures to inspect and report quality issues. Keep records of quality reports, statistical reviews and relevant documentation. Ensure all legal standards are met
• Appraise customers’ requirements and make sure they are satisfied. Act as primary liaison with customer and supplier QA, outside auditing agencies
• Assist in the development of new products and processes.
• Report all malfunctions to production executives to ensure immediate action
• Communicate with external quality assurance officers during on-site inspections
• Keep abreast of current and emerging technology in the ingredient and food industry
• Do other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:
• Bachelor’s degree in Food Science, Chemistry, Biology, or related field required
• Proven experience as a quality assurance manager or relevant role
• Thorough knowledge of methodologies of quality assurance and standards
• Excellent numerical skills and understanding of data analysis/ statistical methods
• Good knowledge of MS Office and databases
• Outstanding communication skills
• Great attention to detail and a results driven approach
• Excellent organizational and leadership abilities
• Proficiency in English (spoken and written)
• Certification of quality control is a strong advantage (ISO etc.) Having good knowledge of Food Safety Standards (HACCP, BRC, IFS, BAP, ASC, USFDA, etc.) is preferred
• Workplace in Bac Lieu

• Competitive salary and bonus, good compensation policy
• Social insurance, health insurance, unemployment insurance according to Labor Law
• Professional working environment, high promotion opportunities at work