Manager of quality assurance

JOB SUMMARY:

A Manager of Quality Assurance is responsible for monitoring and ensuring high-quality standards in production, inspecting processes and outputs, and supervising staff. They analyze data, communicate with external officers, and maintain records.

MAIN TASKS / RESPONSIBILITIES:

· Monitor all operations that affect quality. Define and do filing documents, manufacturing procedures to ensure consistent product quality.

· Facilitate proactive solutions by collecting and analyzing quality data Review current standards and policies

· Establish and maintain quality specifications for all raw and finished goods.

· Establish and maintain Quality Management System Manuals. Perform root cause analysis and develop robust preventive measures.

· Work closely with the Operations team to facilitate consistency in product quality. Ensure products consistently meets or exceeds performance criteria.

· Identify opportunities to improve product and process quality, consistency, and performance.

· Establish continuous improvement initiatives for quality department and personnel.

· Supervise and guide inspectors, technicians and other staff. Assure the reliability and consistency of production by checking processes and final output

· Establish procedures to inspect and report quality issues. Keep records of quality reports, statistical reviews and relevant documentation. Ensure all legal standards are met

· Appraise customers’ requirements and make sure they are satisfied. Act as primary liaison with customer and supplier QA, outside auditing agencies

· Assist in the development of new products and processes.

· Report all malfunctions to production executives to ensure immediate action

· Communicate with external quality assurance officers during on-site inspections

· Keep abreast of current and emerging technology in the ingredient and food industry

· Do other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:

· Bachelor’s degree in Food Science, Chemistry, Biology, or related field required

· Proven experience as a quality assurance manager or relevant role

· Thorough knowledge of methodologies of quality assurance and standards

· Excellent numerical skills and understanding of data analysis/ statistical methods

· Good knowledge of MS Office and databases

· Outstanding communication skills

· Great attention to detail and a results driven approach

· Excellent organizational and leadership abilities

· Proficiency in English (spoken and written)

· Certification of quality control is a strong advantage (ISO etc.) Having good knowledge of Food Safety Standards (HACCP, BRC, IFS, BAP, ASC, USFDA, etc.) is preferred

· Workplace in Bac Lieu

• Competitive salary and bonus, good compensation policy

• Social insurance, health insurance, unemployment insurance according to Labor Law

• Professional working environment, high promotion opportunities at work